Neena Vicente, Director, E-Commerce, Celebrity Cruises, is a results-driven technology executive with a proven record of aligning vision, establishing goals, building and mentoring talent and executing against strategic roadmap in the travel/hospitality space. A trusted adviser to the business, establishing credibility at all levels, translating into executive level engagement, buy-in and high performing delivery teams.
She provides executive oversight of products & portfolios, software development, and operations teams. She has experience in various technologies, including digital, CRM, reservations, air, car rental, hospitality, food and beverage, cruise and casino and is adept at leveraging emerging technology/trends to drive competitive differentiation.
She is a seasoned program manager of multi-million dollar, high profile, transformational initiatives. A change agent having introduced and lead in-house adoption of agile methodology, resulting in faster deliveries, increased conversion rates and improved customer experience. Excels in fast-paced changing environment.
Areas of Expertise:
– Establishing Credibility & Stakeholder Relations
– Program & Project Management
– Product & Portfolio Management
– Application Development & Quality Delivery
– Agile Methodology
– Talent Management
– Management & Cost Optimization
– Governance and Compliance
– Vendor Management
– Contract Negotiation